• Property Manager Job Role
• Maintenance Coordinator Job Role
• Support Leasing Assistant Job Role
• Leasing Manager Job Role
• Support Department Manager Job Role
• President Job Role
• Support Receptionist/Office Admin Job Role
• Accounting Clerk Job Role
• VP - Operations Job Role
• Accounting Department Manager Job Role

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• Agent Dashboard Sales Transaction Entry Instructions
• Procedure - Owner Initial Make Ready
• Procedure - Owner Vendors
• Procedure - Make Ready Re-List
• Time Off and Coverage Responsibility Policy
• Lockboxes: AppFolio Assignment and Tracking Procedures
• Key Tracking Procedure
• Holiday & PTO Pay Policy
• Paid Time Off (PTO) Policy
• Property Manager Policies, Procedures & Training

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• When does the 72 Hour Deadline for a Move Out Inspection Begin?
• Tips for Working with Cloud Files in Desktop Excel
• Calculating Pro Rated Rent
• Using LeadSimple to Make Phone Calls
• Are owners provided instructions for accessing their portal?
• How should a Property Manager handle mail left at a property?

• Key Terminology
• Employee Onboarding Checklist