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Policies and Procedures
FAQs
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Roles and Responsibilities
Property Manager Job Role
Maintenance Coordinator Job Role
Support Leasing Assistant Job Role
Leasing Manager Job Role
Support Department Manager Job Role
President Job Role
Accounting Clerk Job Role
Support Receptionist/Office Admin Job Role
VP - Operations Job Role
Accounting Department Manager Job Role
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Policies and Procedures
Agent Dashboard Sales Transaction Entry Instructions
Procedure - Owner Initial Make Ready
Procedure - Owner Vendors
Procedure - Make Ready Re-List
Time Off and Coverage Responsibility Policy
Lockboxes: AppFolio Assignment and Tracking Procedures
Key Tracking Procedure
Holiday & PTO Pay Policy
RPM Holiday Pay Policy 2025
Paid Time Off (PTO) Policy
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FAQs
When does the 72 Hour Deadline for a Move Out Inspection Begin?
Calculating Pro Rated Rent
Tips for Working with Cloud Files in Desktop Excel
Using LeadSimple to Make Phone Calls
How should a Property Manager handle mail left at a property?
Are owners provided instructions for accessing their portal?
Manager Resources
Key Terminology
Employee Onboarding Checklist